Most orders leave the workshop within a few business days. Systems with custom controllers or other electronics — All-In, BräuPro, and DrainPro — are hand-built to your specs and typically take up to two weeks.

We're not Amazon. Every weld, fitting, and wiring run is checked by the person building it. You'll get tracking the moment it ships, and if you need a firm date for a brew day or commissioning, email us before you order and we'll confirm.

At checkout you'll see Shop Pay Installments, which lets qualified buyers split the purchase into 4 interest-free payments or finance over 3, 6, or 12 months (subject to approval by Affirm, who powers Shop Pay financing).

We don't offer additional in-house financing beyond what Shop Pay provides.

Every Bräu Supply system carries a 2-year warranty on tanks, welds, and fittings, and a 1-year warranty on electronics and controllers against defects in materials or workmanship.

If something fails in normal use, we'll repair or replace it. Damage from modification, misuse, or operation outside rated capacity isn't covered — but we keep replacement parts in stock for everything we've built and we don't orphan customers.

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Standard, unmodified systems can be returned within 30 days in original condition and packaging. Buyer covers return shipping and a 10% restocking fee applies (these are heavy items and we re-inspect every returned unit).

Custom configurations and used systems are non-refundable, but warranty issues are always covered separately — see above.

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Most likely yes. Our systems are built around standard sanitary fittings (tri-clamp), NPT threads, and standard North American voltages (120V / 240V). Pumps, chillers, fermenters, hoses, and accessories from other brands typically connect without adapters.

If you're unsure, send us a list of what you're already running and we'll confirm compatibility before you place the order. We'd rather you ask than assume.

Yes. Most of what leaves our workshop is configured for a specific brewery — different boil voltages, pump options, controller layouts, sanitary fittings, larger or non-standard tank sizes, three-phase power, and integration with existing equipment.

If the standard product page doesn't cover what you need, tell us what you're trying to do and we'll quote a build.

Every system ships with build documentation and a setup walkthrough specific to your configuration. We answer email and phone questions during US business hours — and the person on the other end has built the system you're calling about.

Replacement parts for everything we've built are stocked and available — order them anytime.